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Phone: 1-803-376-2668 / 1-800-968-8143
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Welcome First Sun Network Provider

Thanks to our affiliate providers we continue to meet or exceed our customer service goals year after year. 

Got questions about First Sun?  Go to our FAQ page to find some quick answers. Can't find what you are looking for?  Contact us at 803-978-9900.  We are happy to help.

Dedicated Provider Line


Providers may directly access the billing specialist, provider relations and the intake team by dialing 803-978-9900. Please read the Provider Line flyer for more details.

Video Counseling Providers

If you provide HIPAA compliant video counseling services, please contact us about receiving referrals.

Employee Assistance Training

EAS-C Certificate. What is the EAS-C? The EA Specialist - Clinician (EAS-C) certificate of recognition program explains the unique aspects of EA practice and include tips for identifying the types of services affiliates provide for EAP vendors, as well as detailed information which may help providers increase EAP referrals. Certificate course completion includes a free one-year listing in EAPA’s EAS-C database, which is specifically marketed to EAP network managers. the next training opportunity is in Winston Salem in March. Click to see other in-person and online opportunities.

CEAP Credential. First Sun encourages you to consider obtaining the Certified Employee Assistance Professional (CEAP) certification as it demonstrates ability and mastery of the body of knowledge required for competence in EA practice and recognizes those individuals who have met established standards and who adhere to a professional code of conduct designed to ensure the highest standards in the delivery of employee assistance services. The Employee Assistance Certification Commission (EACC) has created a brief presentation to encourage individuals to become a CEAP.  View here

Network Provider Training Opportunities

  • Free Regional Topical Training. In addition to training on a relevant topic, we use this time to network with providers and to discuss issues related to working with clients from First Sun. Events are held from 12-1.  Email us to find out more.
  • Online Training Opportunities - Click here for a list of free and low cost EAP related training

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Contact Us
First Sun EAP
2700 Middleburg Drive
Suite 208
Columbia, SC 29204
Provider Line:
Click Here to ask us a question online