Welcome First Sun Network Provider
Thanks to our affiliate providers we continue to meet or exceed our customer service goals year after year.
Got questions about First Sun? Go to
our FAQ page to find some quick answers. Can't find what you are looking for? Contact us at 803-978-9900. We are happy to help.
Launching the Dedicated Provider Line — April 15
First Sun EAP continues to improve its services by adding a dedicated line for our providers! Providers now have the option to directly access the billing specialist, provider relations and the intake team.
If you are a provider, save valuable time by dialing 803-978-9900 for your immediate needs. Please read the Provider Line flyer for more details.
Employee Assistance Training
EAS-C Certificate. What is the EAS-C? The EA Specialist - Clinician (EAS-C) certificate of recognition program explains the unique aspects of EA practice and include tips for identifying the types of services affiliates provide for EAP vendors, as well as detailed information which may help providers increase EAP referrals. Certificate course completion includes a free one-year listing in EAPA’s EAS-C database, which is specifically marketed to EAP network managers. the next training opportunity is in Winston Salem in March. Click to see other in-person and online opportunities.
CEAP Credential. First Sun encourages you to consider obtaining the Certified Employee Assistance Professional (CEAP) certification as it demonstrates ability and mastery of the body of knowledge required for competence in EA practice and recognizes those individuals who have met established standards and who adhere to a professional code of conduct designed to ensure the highest standards in the delivery of employee assistance services. The Employee Assistance Certification Commission (EACC) has created a brief presentation to encourage individuals to become a CEAP. View here
Network Provider Training Opportunities
- Free Regional Topical Training. In addition to training on a relevant topic, we use this time to network with providers and to discuss issues related to working with clients from First Sun. Events are held from 12-1. Email us to find out more.
- Online Training Opportunities - Click here for a list of free and low cost EAP related training
Click Here For Customer List