Employee Orientation Video and Onsite Orientation Sessions – DVD and video versions of our orientation are available to orient workers to our services and how to access them. We also have a version online.  Click here to view it now.  Train-the-trainer services are available so you can conduct orientations if you wish.  Onsite training by First Sun personnel may also be arranged.  Contact us to request services.

Manager and Supervisor Training Video and Onsite Self Paced Online Training – A web-based manager/supervisor training is available for self-paced study.  Click here to view it now.  A brief video is available to orient managers and supervisors to the consultation services available to them and the workers they supervise.  Click here to see it now.  Train-the-trainer guides are available so your personnel can conduct orientations if you wish. Onsite training with First Sun personnel may be arranged.  Contact us to request guides or onsite services.

Consultation Services – Certified Employee Assistance Professionals are available 24/7 to consult with Human Resource professionals and management team members about a variety of individual worker concerns (i.e. absenteeism, productivity, co-worker conflicts, or other workplace behavioral problems).  We also have pre-written sample policies that may aid your company in its preparation toward addressing workplace issues in the future. Read More...

Workplace Risk Management – A specialized division of risk management consultants is available 24/7 to assist in managing behavioral risk regarding termination, ADA, disability, workers compensation, harassment and the like.  First Sun has a reduced fee arrangement with a network employment attorney to assist with legal consultations.

EAP Strategy Planning, Promotions and Reporting – A First Sun Certified Employee Assistance Professional will work with you to plan a strategy for getting the most out of your EA program.  We can design specific promotions, consult on training needs of the organization and review reports to adjust services as necessary.  

EAP Return On Investment
There is greater pressure than ever before to justify all business expenditures.  The effectiveness of employee assistance is typically measured by utilization numbers, quality assurance reports and word of mouth scenarios.  While these measures provide meaningful feedback, they don’t demonstrate a bottom line return on investment.  If desired, we help our customers create ways to measure the real dollar impact of employee assistance on concerns such as absenteeism, turnover, worker’s comp claims, litigation, and other similar risks.

For immediate, 24-hour assistance please call 1-800-968-8143 or 803-376-2668 in Greater Columbia.

Or email us to request information about First Sun EAP services or appointments.  Emails are opened Monday through Friday between the hours of 8:30 to 5:00 EST and are generally answered in the same business day.  Emails are not checked on major holidays or weekends.  Email correspondence via the Internet may not be the most secure or confidential way to communicate with us.  If security is a concern for you please call instead of using Internet email.

Please take a look at our Activity Calendar.  Services are offered 24 hours a day, every day of the year.

Got a question?  Check out our FAQ, email us or give us a call at 800-968-8143 or 803-376-2668 in Greater Columbia.  See if First Sun services are a good match for you. Calling us is the right call.

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