Home | About Us | Contact Us
 
Phone: 1-803-376-2668 / 1-800-968-8143
As a way for First Sun EAP to seek continuous improvement in our services, we would appreciate a moment of your time to complete our survey. Answers to all questions will be kept confidential. Thank you for your time. The Staff of First Sun EAP
Please indicate how satisfied you are with the following aspects of the Employee Assistance Program (EAP). CHOOSE ONLY 1 RESPONSE FOR EACH QUESTION
 
INITIAL CONTACT - The way you were treated upon contacting First Sun EAP
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
 
RESPONSIVENESS - The time it took to make contact with the Clinician/Service Provider
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
 
CONCERN - The way you were treated by the Clinician/Service Provider
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
 
CONFIDENTIALITY - Your confidence that your contact with the EAP was not revealed without your permission
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
 
EFFECTIVENESS - The extent to which the EAP helped you with your problem or request.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
 
CHOICE OF PROVIDER - The provider was a good match for my needs.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
 
Please indicate the impact our services have had at home:
Positive Impact
Negative Impact
 
Please indicate the impact our services have had at work:
Positive Impact
Negative Impact
 
Do you feel your problem/situation improved as a result of the services you received from the EAP?
Yes
No
 
Do you feel that your overall health has improved since contacting the EAP?
Yes
No
 
Has your job satisfaction been positively affected by the fact that your employer offers this benefit to you?
Yes
No
 
Have you missed fewer days of work since you contacted the EAP?
Yes
No
 
Overall, are you satisfied with the Employee Assistance Program?
Yes
No
 
Do you have any other suggestions about the EAP that would help us to improve our services?
 
 
 
 
Contact Us
First Sun EAP
2700 Middleburg Drive
Suite 208
Columbia, SC 29204
Phone:
1-800-968-8143
1-803-376-2668
to ask us a question online
survey
survey