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Phone: 1-803-376-2668 / 1-800-968-8143
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EAP 101 Webinar

Attend one of our free Regional Manager Workshops - coming to a location near you.

Pick Your Battles - This workshop will cover a range of situations that happen at work and provide guidance about how to best handle them.  You will gain self-awareness regarding your authority and walk away with leader strategies that are easily implemented and applicable for each of these common workplace scenarios. As a workplace leader, you’ll have a clear plan for building trust and gaining the confidence of others as you use your authority to improve healthy team functioning.

   Click to Register

 

Free HR Webinar Series - Third Thursday Webinars


Happening from 1-2 p.m. Eastern
Who should attend? Human Resource Professionals, Managers, Health and Safety Personnel
   Join First Sun EAP and our partners for this 2017
   webinar series. Supervisors can hear from experts
   about how these topics impact their workplace.
    • Presented by industry professionals
    • Featuring issues that can disrupt your workplace
    • Free event held the third Thursday of the month
    • One hour live event begins at 1 p.m.
    • Participate from work, home or on the go!

Click to Register

 
Contact Us
First Sun EAP
2700 Middleburg Drive
Suite 208
Columbia, SC 29204
Phone:
800-968-8143
803-376-2668
to ask us a question online
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In late April, First Sun EAP staff members will celebrate our founder, Don Lake. We do this annually to remind ourselves of the foundational spirit and ideals of our company. Don built First Sun on the fundamental values of partnership, trust and caring. He sought to bring together a diverse group of professionals to co-create service models and practices that match the rigors of their collective knowledge of “what really works,” rather than what is convenient. This has not been an easy way to do business, but it is the only way we do business.

This year, we celebrate 25 years of success and partnership with our customers and clients. Our business is operated with integrity and deliberation that have contributed to our growth. From our small start, we are now the largest South Carolina-based employee assistance program. Our staff and program have won numerous awards and are known across the industry for our leadership in the profession, our standard for designing helpful service models and our way of building strong relationships with customers and service professionals. 

As we get together and look back at where we started and where we are now, we all feel so grateful. First Sun gives thanks to all its staff members for their dedication and caring for those we serve. We thank all of our customers who have given us the chance to serve them. And we appreciate all of our partners and thank them for the care and support they show our clients. With excitement, we look forward to our next 25 years. Expect easier access to services, a sharper focus on helping our corporate customers succeed, and as always, new innovations in how “We help people be better at work!” 

Sincerely,

Maria Lund, LPC, CEAP, LEAP

President and Chief Operating Officer

 

Launching the Dedicated Provider Line — April 15

 First Sun EAP continues to improve its services by adding a dedicated line for our providers! Providers now have the option to directly access the billing specialist, provider relations and the intake team.

If you are a provider, save valuable time by dialing 803-978-9900 for your immediate needs. Please read the Provider Line flyer for more details.

 

New Product Release: Identity Theft

First Sun EAP offers affordable identity theft protection to safeguard your employees. We are proud to offer ID theft protection and fraud resolution to our growing list of award-winning services. This low-cost benefit is ideal for organizations seeking to stay competitive with benefits and retain employees. It gives employees peace of mind while giving them a strong resource to turn to if a fraud-related emergency occurs. Please download the flyer and call 800-968-8143 to add this voluntary benefit.

 

Video Counseling Now Available

First Sun is now offering video counseling for EAP counseling sessions as an alternative option to face-to-face counseling. These sessions can take place on a tablet, laptop or desktop. It is ideal for those who live in rural areas, have scheduling or child care challenges, or prefer services provided in the privacy of their home. These services, provided by our professional counselors, are fully secure, HIPAA and HITECH compliant and confidential.  Click here for more information or give us a call to find out more. 

   

In The News

July 2017 Spotlight on Employee Assistance - Professional Spotlight

Name and position Maria Lund, President/COO, First Sun EAP

What do you like best about working in EAP? I like the fact that we are helping leaders to run healthier companies and employees to be at their best at work and at home. Our profession is all about facilitating “wins” for every person we serve.

What was your first EAP job? I was an EAP counselor for an external EAP.

What do you find is the most challenging part of your job? Truly, my job is not so challenging due to the extraordinary team of people I work with and the generous community of colleagues, which have make my work easy in many respects. That being said, my biggest challenge is to continue to find cost effective and meaningful ways to innovate our programs so we keep the quality and impact high.

What inspires you? Making time to do the constant work to be the best leader I can be to encourage, support, and inspire employees at First Sun and to work with them to create programs that have high integrity and value for all those we serve.

Sector Report: EAPs are Valuable but Underused

Workforce Management

May 23, 2017

by: Sarah Fister Gale

Employers are telling their workers: Use your EAP or lose it. ... Employee assistance programs have been proven to deliver real business benefits. ... past, said Lucy Henry, vice president of stakeholder relations for First Sun EAP in ...

Click Headline to read full article.

 

We are excited to announce our own Nancy Grunnet will serve as the vice president of SC Employee Assistance Professionals Association (SCEAPA) for a two-year term beginning in January, 2017.

Nancy, M.S., RODP, is First Sun EAP’s VP of Organizational Development and Training. A former LPC, Nancy began her career at First Sun EAP in 1997. She has 20 years’ experience working with organizations to help employees at every level succeed. Manager/supervisor skill building, coaching and team development along with generations in the workplace are merely some of the areas of her expertise. She has served as: SC Diversity Council Board Member, SCEAPA Board Member, World EAPA presenter, contributing writer for the EAPA Journal, Aiken Chamber Ambassador, President of the Submariners Wives Association and VFW volunteer in Aiken, SC.

First Sun EAP is proud to announce that Christina Isenhower will serve as president of the SC Employee Assistance Professionals Association (SCEAPA) for a two-year term beginning in January, 2017. SCEAPA is the state chapter of EAPA — an organization dedicated to supporting EAP professionals and providers and promoting the profession of EAP. Christina has been active in SCEAPA since 2010 and has served in various positions (i.e. vice president and secretary). This past October, Christina and her First Sun colleague (Nancy Grunnet — SCEAPA member at large) co-presented in Chicago at International EAPA. In 2013, Christina joined the First Sun family as a risk management consultant where she makes an impact helping employees, managers and Human Resource professionals. Mrs. Isenhower began working in the EAP industry in 2010.