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Know Your rights



Know Your Rights



Discrimination Is Against the Law


First Sun EAP complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  First Sun EAP does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.


To communicate effectively with us, First Sun EAP provides:

Free aid and services to people with disabilities , such as:

    • Written information in other formats (accessible electronic formats)

Free language services to people whose primary language is not English, such as:

    • Qualified interpreters

Free language interpretation support is available for those who cannot read or speak English by calling 1-800-968-8143.


If you believe that First Sun EAP has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Corporate Compliance Officer.  You can file a grievance in person, by mail, fax, or email.  If you need help filing a grievance, please contact us:


First Sun EAP

2700 Middleburg Drive, STE 208

Columbia, SC 29204


FAX 803-799-3772



You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf


Your Information. Your rights. Our Responsibilities


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Get a copy of this privacy notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.


Language Assistance Services

ATTENTION: If you are a non-English speaker, free language assistance services are available to you. Call 1-800-968-8143 (TTY: 1-800-676-3777 or 711).


Español (Spanish)ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-968-8143 (TTY: 1-800-676-3777 or 711).


繁體中文 (Chinese)注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電1-800-968-8143 (TTY: 1-800-676-3777 or 711)


Tiếng Việt (Vietnamese)CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-968-8143 (TTY: 1-800-676-3777 or 711).


한국어 (Korean)주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 있습니다. 1-800-968-8143 (TTY: 1-800-676-3777 or 711).번으로 전화해 주십시오.


Tagalog (Filipino)PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-968-8143 (TTY: 1-800-676-3777 or 711).


Русский (Russian)ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-968-8143 (TTY: 1-800-676-3777 or 711).


العربية (Arabic): ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 1-800-968-8143 رقم . (TTY: 1-800-676-3777 or 711) :والبكم الصم ھ


Kreyòl Ayisyen (French Creole)ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-800-968-8143 (TTY: 1-800-676-3777 or 711).


Français (French)ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-800-968-8143 (TTY: 1-800-676-3777 or 711).


Polski (Polish)UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-800-968-8143 (TTY: 1-800-676-3777 or 711).


Português (Portuguese)ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-800-968-8143 (TTY: 1-800-676-3777 or 711).


Italiano (Italian)ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-800-968-8143 (TTY: 1-800-676-3777 or 711).


Deutsch (German)ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-968-8143 (TTY: 1-800-676-3777 or 711).


日本語 (Japanese):  注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-800-968-8143 (TTY: 1-800-676-3777 or 711).まで、お電話にてご連絡ください。


فارسی (Farsi – Persian):  توجھ: اگر بھ زبان فارسی گفتگو می کنید، تسھیلات زبانی بصورت رایگان برای شما .بگیرید تماس 1-800-968-8143 (TTY: 1-800-676-3777 or 711). با. باشد می فر


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Contact Us
First Sun EAP
2700 Middleburg Drive
Suite 208
Columbia, SC 29204
to ask us a question online